A woman sitting on a light gray sofa, smiling, with a silver HP laptop on her lap. She is wearing a white shirt, a dark blazer, blue jeans, and colorful sneakers. There are decorative pillows on the sofa, one with a pink and orange floral pattern, another that is plain green. Behind her, a large green monstera plant is on the left side of the image, and the background consists of a plain, light-colored wall. The sofa is on a textured gray and white rug.

The operational partner your business has been missing.

Strategic operations support for business owners who have outgrown doing everything themselves.

Hi, I’m Stephanie

Over the past 15 years, I've built my career across customer experience, project coordination, sales operations, and risk & compliance, supporting businesses through periods of significant change and transformation.

Now, through my business OnTrack, I partner with founders and small business owners to provide strategic operations support. My job is to understand your business, identify what's slowing you down, and build the systems and support structures that let you focus on the work only you can do.

Whether I'm implementing systems, improving workflows, managing your day-to-day operations and admin or delivering complex projects, my mission stays the same: build and maintain calm, working systems that support you and your business.

Build and maintain calm, working systems that support you and your business

MY MISSION

What my clients are saying

❝

“Working with Steph has been a game changer for my small business. She built my social media from the ground up, and the improvement in my online presence has been significant. I’m now reaching far more of my target audience, and my client base has grown exponentially as a result. Steph works efficiently and communicates brilliantly, which has made our working relationship easy and genuinely enjoyable. I’d highly recommend OnTrack to any small business owner looking to grow.”

Alistair Fahie
High Performance Squads

❝

“The tech and admin side of my practice isn’t where my attention naturally goes, which is why working with Steph has been such a good fit. She helped to set up forms and email templates in our CRM, even down to the smaller details, like making sure everything was sending from the right address. Having someone who just quietly gets things done means I can actually show up fully for my clients.”

Kirstie Machen
Inner Work Psychology

Let’s build the systems your business needs.

Book a free discovery call to talk through where you’re stuck.